FleetTracker

The email came into FleetMatics support headquarters. The subject: Assistance with stolen Coach BX07 NLY. This immediately caught the interest of support tech David Fisher who answered the call of duty.

Pc Mick Hickey of the West Mercia Constabulary Collision Investigation/ Speed Enforcement Division required FleetMatic assistance to locate a stolen vehicle. This is a true story of FleetMatics on the job!

Here is the story directly from Pc Hickey:

“The coach was taken by a joy rider who has progressed from cars to bigger vehicles. He has no licence and could easily have killed someone. He is presently in custody awaiting interview/charging. His future is uncertain at this time!!

“I managed to contact your customer services number via the Web site,  David Fisher was able to give real time updates as they appeared on his screen. I was able to direct our patrols to the location and also update our control room.

“The area was difficult. The contours of the landscape are not good for GPS, we have problems in that area with our collision surveying equipment losing signal. However David stayed on the case with a successful outcome.  The Coach had been taken some hours earlier and was noticed by staff coming on duty, then reported to the police. The Coach had travelled approximately 200 miles before it was recovered.

“Please can I pass on our thanks for the assistance given by your staff in the recovery of a stolen coach? Particular mention to David Fisher who stayed on the line and gave real time updates as to the location of the vehicle. The vehicle was recovered and one male was arrested. No persons were injured. A GOOD job. Thanks again.”

FleetMatics more than just a GPS company – FleetMatics tracks!

By now we have established the importance of GPS Tracking and all the money saving facets it avails the fleet owner. But GPS Tracking is only as good as you can use it. And in order to use it, you need reports. The reports generated by your GPS Tracking tool provide you with the vital information you need to run your fleet. The recent upgrade of Live Fleet takes tracking to the next level.

Check out these enhancements to our Reports; Days of the Week filter will improve your report accuracy and the My Preferences section lets you create default settings for your Reports Criteria. Plus we have introduced a number of new reports and upgraded our existing ones.

Days of the Week

One of the most exciting additions to our software is the Days of the Week filter in Reports. This lets you select what days you want to run during your selected time frame.

Days of the Week defaults can be set in the My Preferences section of our software; handy if you want to leave out weekends in most of your reports. We have also introduced the Select Days option into your standard reports criteria.

My Preferences

The introduction of the My Preferences section has really improved the Reports experience. It lets you create and maintain default settings for the following:

• Order Reports: Set what order you would like your reports to appear in the main menu.
• POI On/Off: Set POIs to display by default (or not) in your reports results.
• Stop Length: Set a minimum time for reports to flag as stops.
• Cost Per Mile/KM: Set default amount for calculating mileage costs.
• Cost Per Hour: Set default hourly rate.
• Idling Speed Limit: Set speed at which you want idling to flag.
• Minimum Idling Time: Set a minimum time for reports to flag as idling.
• Minimum Time at Location: Set a minimum time for reports to flag at a particular location.
• Distance Less Than: Set Miles/KM to flag in reports.
• Select Default Days: Set what days of the week you want to run as default in your reports.

Fleet Summary Report

The Total Number of Stops and Maximum MPH/KMPH have been added to the Report Summary and Vehicle Results.

Journey Idling Report

We have incorporated the PTO On/Off feature into this report. This lets you know if/when the Onboard Equipment was in use. We have also added the Distance Travelled Mileage to the results.

Fleet Onboard Equipment Report

This is a brand new report! It allows you to run a PTO based report for multiple vehicles. The report shows input on & off times and locations for your fleets Onboard Equipment, as well as total PTO On Time and Number of PTO Events.

Make sure your Fleetmatics is completely up to date so you can take full advantage of Live Fleet Reports!

The new upgrade adds incredible facility to Live Fleet, most notably the inclusion of Alerts and Service Alert flags. You can now view and confirm the following Alerts whilst in Live Fleet:

* Idling
* POI Entry/Exit
* Speeding
* Vehicle Activity

Enhancements have also been made to the Vehicle List by:

* Featuring (where applicable) Driver IDs.
* Increasing vehicle colours for easier visual association.
* The Speed at which vehicles are traveling at is now displayed as default.
* Right-clicking on Vehicle List now includes “Go to Fleet Service”.

Additionally the system will let you know if a vehicle is due a Service Alert. I am sure you will also make excellent use of our new Search facility which enables you to search for addresses and for for POIs.

These are just some of the advancements made to Live Fleet, stay tuned for more!

There have been some big additions to our Reports; Our Days of the Week filter will improve your report accuracy and the My Preferences section lets you create default settings for your Reports Criteria. Plus we have introduced a number of new reports and upgraded our existing ones.

Each feature is explained below:

Days of the Week

One of the most exciting additions to our software is the Days of the Week filter in Reports. This lets you select what days you want to run during your selected time frame.

Days of the Week defaults can be set in the My Preferences section of our software; handy if you want to leave out weekends in most of your reports. We have also introduced the Select Days option into your standard reports criteria.

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My Preferences

The introduction of the My Preferences section has really improved the Reports experience. It lets you create and maintain default settings for the following:

Order Reports: Set what order you would like your reports to appear in the main menu.

POI On/Off: Set POIs to display by default (or not) in your reports results.

Stop Length: Set a minimum time for reports to flag as stops.

Cost Per Mile/KM: Set default amount for calculating mileage costs.

Cost Per Hour: Set default hourly rate.

Idling Speed Limit: Set speed at which you want idling to flag.

Minimum Idling Time: Set a minimum time for reports to flag as idling.

Minimum Time at Location: Set a minimum time for reports to flag at a particular location.

Distance Less Than: Set Miles/KM to flag in reports.

Select Default Days: Set what days of the week you want to run as default in your reports.

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Fleet Summary Report

The Total Number of Stops and Maximum MPH/KMPH have been added to the Report Summary and Vehicle Results.

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Journey Idling Report

We have incorporated the PTO On/Off feature into this report. This lets you know if/when the Onboard Equipment was in use. We have also added the Distance Travelled Mileage to the results.

————————

Fleet Onboard Equipment Report

This is a brand new report! It allows you to run a PTO based report for multiple vehicles. The report shows input on & off times and locations for your fleets Onboard Equipment, as well as total PTO On Time and Number of PTO Events.

Live Fleet was just upgraded and there are some very special new features and enhancements. These improvements are not just simple add-ons but are the type of thing that will substantially help any fleet owner.

The most significant are ultra-user friendly Alerts and Service Alert flags and our a new POI Search facility with enhanced information and functions incorporated into our new version of Live Fleet. Additionally, you can tailor your settings from the My Preferences section. I will highlight the features in detail in future blogs.

Is your fleet down in the dumps sluggish and not delivering? Why not use GPS Vehicle Tracking to Increase your Fleet Productivity?

The FleetMatics GPS tracking system provides several features to increase fleet productivity, allowing your company to do more business every day. Take a look at this – a recent study found that companies with fleets get nearly a 23% increase in the total number of service calls completed per day, per technician, once a fleet tracking system was installed in their vehicles.

Take a look at these results:

• Increase Response Times

Our fleet tracking provides minute-by-minute updates so you know the exact location of every vehicle, every minute, 24/7.

• Pinpoint Accuracy

Help your drivers the quickest route to a job site and we will also notify you if drivers choose inefficient routes or take unauthorized journeys.

• Nearest Vehicle Locator

Our GPS vehicle tracking includes the Nearest Vehicle Locator enabling fleet managers the ability to locate the vehicles closest to any job site and dispatch them in an efficient manner. Not only does this increase your response to customers, it decreases fuel costs by localizing vehicle routes.

• * Decrease Overtime Hours

We have an automatic timesheet feature that keeps accurate employee hours and reduce paperwork. You will be able to quickly determine the actual number of hours an employee spends in the vehicle, how long they spend at each job site, if they are using vehicles for private use during work hours (or unauthorised after-hours use) and monitor excessive stop times.

Get started today!

If you are worried about the economy and concerned about making it through the current chaos, we have some good news for you. You see, there is a huge upside to being a FleetMatics customer.  Simply put you qualify to be a FleetMatics customer if you desire to reduce costs, improve efficiencies and increase customer satisfaction.

The FleetMatics GPS Vehicle Tracking Solution provides our customers with a unique set of fleet tracking tools to accomplish their objectives and deliver a highly tangible ROI (Return On Investment). This is really a fantastic opportunity that pays for itself and then some. It literally puts you on the road to certainty.

The FleetMatics GPS fleet tracking system has proved successful in a variety of business sectors including construction, service industries, distribution and trucking, towing and recovery services, fuel oil dealers and other industries that rely on vehicle fleets of any size.

We work closely with our customers to understand their unique fleet tracking needs and incorporate them into our GPS tracking system. Our partnerships and memberships in industry associations, along with participation in industry events, give FleetMatics the insight needed to provide a superior product and service.

Check out our Savings Calculator and discover what kind of return on investment you can expect from using FleetMatics.